Shipping policy

Last updated: September 2026

Processing

Please allow 2–3 business days for order handling before dispatch. Weekends and US public holidays are not business days. A tracking number is emailed when the label is created.

Rates

• Free standard shipping on US orders of $75 or more.
• Standard shipping, orders under $75: $8.00 (3–5 business days).
• Express: $15.00 (1–3 business days).

Delivery estimates begin from dispatch, not from when the order is placed, and exclude weekends and holidays.

Destinations

We ship to all 50 US states, including Alaska and Hawaii, and to APO/FPO military addresses. Alaska, Hawaii and APO/FPO orders ship via USPS and may take an additional 3–7 business days. We do not currently ship internationally.

Address accuracy

We ship to the address entered at checkout. If it is wrong, contact us immediately — we can correct it before dispatch. Once a parcel has shipped we must wait for the carrier to return it before we can resend, and a reshipping charge may apply.

Lost or delayed parcels

• If tracking shows delivered but nothing arrived, wait 24 hours, then contact us and we will open a carrier trace.
• If tracking has not updated for 7 business days, we will ship a replacement or refund you.
• Report damage in transit within 7 days of delivery with a photograph and we will replace the item.

Risk of loss

Title and risk of loss pass to you on delivery to the carrier. That said, the commitments above are how we actually handle problems — we do not leave customers out of pocket for a carrier's mistake.